We know how frightening or confusing a mental health crisis can be. We believe anyone experiencing mental health crises deserves the same level of care, respect, compassion, and expertise as those with physical emergencies. Unfortunately, people in crisis too often wind up in emergency rooms, jail or back on the streets — without getting the help they need.
That’s why we’ve developed an integrated system of crisis response services for southeastern Minnesota, available 24/7 to anyone, anywhere in the 10-county area — regardless of your ability to pay. Our comprehensive approach offers a variety of crisis services to meet the mental health needs of the southeastern Minnesota community.
- Someone to Talk to: Our mental health crisis hotline offers someone to call 24/7 with the ability to talk to a person trained in assessing mental health crisis. They will then be able to put you in touch with the appropriate individual to respond to the mental health crisis that you or someone you know is experiencing. The Southeast Minnesota Crisis Response Hotline Number is 1-844-274-7472.
- Someone to Respond: Working within the Southeast Minnesota region we collaboratively work with 3 Mobile Response providers to offer outreach and support on a 24/7 basis. The responding agencies are: Zumbro Valley Health Center, South Central Human Relations Center and Hiawatha Valley Mental Health Center. These agencies deploy trained mobile response staff to assess and address your needs when you or someone you know is in a mental health crisis. Call the Southeast Minnesota Crisis Response Hotline at 844-274-7472 and a mobile response team will be dispatched if the situation warrants.
- A Place to Go: Opening in June 2021, the new Southeast Regional Crisis Center (SERCC) will offer a 24/7 walk-in mental health clinic with welcoming staff trained to identify mental health crisis as well as offer support and observation for those in crisis. Utilizing a trauma-informed and person-centered approach, we offer the ability to safely plan and coordinate care during and following a crisis. Opening June 2021.
- A Place to Stay: Once open, the Southeast Regional Crisis Center (SERCC) will also offer crisis stabilization for both youth and adults with single bedroom residential units equipped with staff to monitor safety and 24/7 RN staffing. This voluntary short-term residential placement offers the ability stabilize during the crisis and coordinate care for individuals to have a successful transition to aftercare plans. Opening June 2021.
- Continued Support: In an effort to extend care beyond the moment of crisis, a unique part of our crisis response system is a focus is on stabilization services. These services offer continued support and outreach once an individual leaves the Crisis Center. Helping you connect with the necessary resources in the region for continued success. Opening June 2021.
Remember whether you or someone you care about is experiencing a mental health crisis, you are not alone. If you know someone struggling with depression, thoughts of suicide or self-harm, or experiencing a mental health crisis contact the Southeast Minnesota Crisis Response Hotline at 1-844-274-7472. We are here to help.